Churchill is committed to ‘Changing Our Industry’ through the bespoke nature of our tailored service solutions unique to each client. Our comprehensive suite of soft services ensures that we can design an optimum, effective and efficient solution characterised by its multi-skilled, value-added and consistent nature.

First impressions are vital for our clients and their customers. Our priority is to give your staff and your customers a spotless environment in which to interact. In ‘Changing Our Industry’ our Cleaning Teams are characterised by their approachable, assertive and professional nature in delivering a sustainable, efficient and customer-focused solution.

Security Services

Churchill’s security solutions are not just a service; they are the creation of a secure culture embedded throughout every facet of your business and working environment. In ‘Changing Our Industry’ our Security Teams are characterised by their preventative, perceptive and professional nature in delivering a ‘shared-responsibility’ solution.

12 January 2012

Churchill HelpPoint™

Churchill HelpPoint™

Churchill has achieved remarkable growth in recent years via a strategy of broadening service capability, developing client partnerships and continued investment in industry-leading support services.

At the very foundation of this triple strategy is the Customer Services Team. They deserve the upmost praise for aligning and absorbing all company changes through this period of unprecedented growth – more people, more services, more clients, improved processes and innovative systems.

However, the praise goes beyond an ability to react to change; the wider acclaim comes from being unique and a point differentiation in the industry then, as well as now. The ability to truly define ‘customer service’, develop mutually beneficial relationships with clients and above all, fundamentally help win business has been critical to our success.

Therefore, given the importance of the Customer Services Team to our organisation, we have decided to ‘publicise’ further their capability to everyone within our organisation, existing clients and the industry itself.

Mary Crowe, HelpPoint™ Manager said: “Churchill HelpPoint™ is a major re-branding exercise to shed more light on one of Churchill’s pillars of success. The term HelpPoint™ allows the Customer Services Team an opportunity to stand out from our competitors as well as an opportunity for our company to broadcast this winning formula; the rewarding interface between our company, our services and our clients.”

12 January 2012

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Churchill HelpPoint™