‘Changing Our Industry™’

This is our ambitious but realistic vision – designed to expand, enhance and re-define customers’ expectations of our industry.

We have a clear five-point strategy to ensure we realise our vision throughout every facet of our organisation and every part of the industry we touch.

‘Changing Our Industry’ through…

• Customer Service
• People
• Innovation
• ‘Keeping it Local’
• Partnership

Customer Service – Churchill is committed to re-defining expectations of customer service. In today’s service-based economy, customer service is a profession and we treat it as such. Everyone at Churchill is trained and developed with the right values, attitudes and behaviours to ensure a consistent first-class customer service approach.

People – Our people are the bedrock of our organisation. It is their hopes, dreams and aspirations which will continue to propel Churchill into the wider FM arena. Churchill therefore nourish and foster an empowered spirit in all our valued people – ‘Changing Our Industry’ is a shared vision by all.

Innovation – Churchill’s processes, systems and operating structure is designed to be flexible; allowing the organisation the ability to continually identify and introduce the latest innovations. This approach will ensure Churchill is characterised by its modern, fresh and forward-thinking philosophy.

‘Keeping it Local’ – Churchill’s growth has been supported by the local nature of a large proportion of its loyal client base. We now offer national solutions but we still have a strategy in place to re-invest our success at a local level. We plant a legacy within our local contracts that directly help local goods, services and resources to ultimately support the local economy and local employment.

Partnership – Churchill’s vision is a bold statement. However, we are committed to identifying partners who will align with Churchill, embrace this courageous ethos and continue to expand our capability and solution offering to clients. Together the Churchill family will continue to ‘Change Our Industry’.

Service Provision

Churchill provides contract cleaning, security and other service solutions nationally for a wide variety of public and private sector organisations including offices, manufacturing facilities, industrial premises, major transport systems, schools, libraries, hospitals and retail outlets.

Please refer to ‘Our Clients’ section for a full overview of our valued client list and all-encompassing company capability.