By Jason Marcham, Business Development Manager
Since the company’s inception, Churchill has always aimed to be an innovative industry leader. In this vein, we are excited to announce the beginning of a new model of service delivery for our clients in the education sector, called Churchill Flex.
Via the strategic prioritisation of cleaning services, clients that adopt the model will have autonomy to pick and choose a bespoke level of service to suit their unique needs – resulting in potential cost savings of up to 30 per cent.
Why is it needed?
Facilities management services in schools, colleges and universities have not been reviewed in decades. In the 1980s, the Thatcher government introduced ‘Compulsive Competitive Tendering’ (CCT) – which resulted in the outsourcing of services to private service providers via competitive tendering processes that are still prevalent today. Unfortunately, this system often results in contracts being awarded to the cheapest bids, with the level of services suffering as a result.
The introduction of Churchill Flex is timely – as of 1st April the National Living Wage for those aged 25 and over will increase from £7.50 per hour to £7.83 per hour. This will affect an estimated two million workers in the UK, and for full-time employees represents a pay rise of up to £600 a year. Local authority and public sector bodies will have smaller budgets and will need innovative solutions to deliver the services they require. This is where Churchill Flex will benefit our clients.
What are the benefits?
Each client will have the opportunity to strip back cleaning services to minimise expenditure but maximise productivity. This will include evaluating whether each task in a typical standard specification needs to be completed daily or to the same extent.
For example, in certain schools areas such as the library are cleaned and hoovered every day. But is that necessary? In doing so, the focus shifts from cleaning purely for cosmetic purposes to cleaning a space to make it safe and hygienic. In addition, we propose bringing students into the process by encouraging classes to take a more proactive role in maintaining the cleanliness of their learning environments.
We’re not advocating the complete removal of any serviced area, we are instead proposing the review and potential reduction of services in non-critical areas. Nor are we suggesting that the responsibility of cleaning should be shifted onto other parties, rather, we’re giving clients the option of a flexible cleaning specification.
The future is Flex
‘Forward thinking’ is Churchill’s mantra and Churchill Flex is just that. We’ve established the business as a premium provider of FM services to all sectors including education where we have 400+ contracts across the UK. Now, we turn our sights to innovating and influencing positive change in the industry.
The first of its kind in the sector, Churchill Flex is challenging the norm and we believe that every school, college or university could benefit.