Churchill Extends Combined Service Delivery Contract with Aldi

November 4, 2015

Churchill is delighted to announce we have extended our partnership with leading supermarket chain Aldi for the delivery of cleaning, security and associated services to over 100 stores across their Darlington, Goldthorpe and Middleton regions.

We originally won the contract to clean 4 stores in Yorkshire and Lincolnshire in February 2014 and following a very successful trial period in April were awarded a further 24 stores. This increased to 34 sites in early 2015 as new stores were built and existing stores moved from in-house cleaning to outsourcing to Churchill.

Following the latest contract award and a successful mobilisation we are now providing cleaning services to over 90 stores and security services to over a third of these, with scope for additional sites to join the contract in the future. We also provide additional services to 103 stores, which include window cleaning, jet washing, deep cleaning, litter picking and janitorial services. We are especially delighted to be adding 9 sites in the Aldi Middleton region to our portfolio, which further expands our reach into the North West and affords Churchill the opportunity to demonstrate our capability in this area.

Lee James, Business Development Manager in our Sales Team, has developed our relationship with Aldi over the last eighteen months and he has been instrumental in the growth of the portfolio. He says: “Our journey with Aldi began with a 4 store cleaning trial; and now covers 3 regions, more than 100 stores and a full range of soft services. Our exponential growth with Aldi is the perfect example of how creating a bespoke solution that meets the clients’ needs benefits all parties. We look forward to working with Aldi as they continue their success within the retail industry.” This achievement is credit to both our business development team providing a robust and bespoke proposal and our operational team delivering an excellent service.

Following this contract extension, Aldi has become one of our most significant clients in the Northern region and ranks among our largest customers nationally. Highlighting the significance of this partnership we have assigned a Key Account Manager who is fully dedicated to managing the Aldi portfolio and oversees a team of four dedicated Account Managers and two further Managers in supporting roles.

Mark Whyte, Operations Director, says: “When the opportunity to work with Aldi came to us a little over 18 months ago my team and I were excited to work alongside one of the most successful retailers in the country and show them what Churchill could offer to enhance their customers’ experience.

Initially taking over a small portfolio of stores, we soon transformed the cleaning service that Aldi received. Through providing dedicated account management and excellent service the portfolio has continued to grow in terms of number of stores and geographical locations. We now provide services in stores from Northumberland to Derbyshire! The addition of manned guarding security in over 30 locations is testament to our ability to mobilise and deliver a variety of services to our clients to the same high level.

Finding the perfect fit for partnerships is key to success in all that we do at Churchill. Our flexible approach to service excellence to all of our clients ensures continued growth and success of our business.”