Driving Innovation with Cambridge City Council

July 15, 2015

Churchill is delighted to announce our new partnership with Cambridge City Council to deliver cleaning services across various sites within their portfolio, including sheltered housing, multi-storey car parks, public toilets and administrative and operational buildings.

Our Cleaning Team(s) began delivery of services on 15th June 2015, following a competitive and meticulous tender process which began in September 2014. We are particularly proud of this contract win as we were successful with all three lots tendered as part of the process.

Our service delivery is designed to provide maximum flexibility and responsiveness, delivering a local service with the benefits and resources of a national organisation. Our flexible processes, systems and operating structure allow Churchill to continually identify and introduce the latest innovations to transform the delivery model.

One such innovation is the implementation of a tagging process and QR code programme, which enables us to ensure all sites are cleaned regularly. The system also allows the public to rate the cleaning or leave objective feedback of the service. As well as operational benefits, this system also encourages interaction with the community.

Churchill’s “Bikeability” Team

We are also proud to introduce our Cambridge City Council Bikeability Team who travel by bicycle between various sites around the city. We have produced a route which aids the team in easy navigation of the city, ensuring quick and efficient response times. Use of bicycles aligns with Churchill’s forward-thinking green approach and of course helps to keep up the fitness levels within the team! Our commitment to sustainability is outlined in our Annual CSR Report 2014, which is available online (http://www.churchillservices.com/Churchill%20CSR%20Report.pdf).

Pictured below is the Bikeability Team, along with Mary Taylor, National Operations Manager, Richard Angelo, Senior Account Manager (centre) and Rob Clyne, Contract Manager.

This partnership adds to our growing local authority portfolio, which currently stands in excess of 20 contracts and includes London Borough of Barnet, East Sussex County Council and Wiltshire Council. Our focus is to ensure we meet and exceed the Council’s expectations, leading to a long and successful partnership.