Based across London

£60,000 per annum dependent on experience

We are looking for an experienced Account Lead to join our growing London division overseeing a large transportation contract.

As an Account Lead, you will be managing 2 sites across London ensuring high cleaning standards are achieved, while maximising business opportunities with a hands-on approach. You will provide outstanding management to a team of 130, demonstrating the energy and drive to take the contract forward.

As an Account Lead, you will be:

• Managing the operating profits and gross revenues, providing outstanding leadership, management, and direction to your team
• Maintaining strong client relationships with high levels of satisfaction
• Providing and maintaining the quality-of-service delivery
• Managing, recruiting, and coaching local service teams
• Hold regular contract and specification review meetings with customers.
• Responsible for ensuring Health & Safety procedures and legislation is adhered to
• Looking for opportunities for continuous improvement, cost savings and account growth.

As an Account Lead, you will have:

• Demonstrable experience successfully overseeing large value contracts
• Able to multi-task and work in a pressurised environment, able to use time proactively to ensure that potential problems do not surface
• A strong sense of commercial awareness paired with financial management, and IT literacy
• Excellent leadership and motivational skills, with the ability to forward plan, work under pressure and influence at a senior level
• Experience with financial forecasting, budgeting, and analysis
• Working knowledge of Health and Safety systems in the cleaning industry

What we offer you

We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get:

• Employee Ownership – You are part of our success!
• Two paid volunteering days per year – Give back to a cause that matters to you
• Exclusive perks and discounts – More than 250 deals available
• Ongoing training and development – From apprenticeships to leadership programs
• Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way
• Recognition and rewards – Celebrating our shining stars all year round

Our Commitment to Inclusion

We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.

Reasonable adjustments

Please let us know if there are any adjustments, we can make to support you during our recruitment process. We’re happy to help…

Please note: Security clearance (DBS) is required for this role.