Account Manager

Job Description:

Account Manager – Temple Mills

At Churchill, we put our people first so that they can deliver outstanding service to our clients. We recognise that our client’s environment reflects their brand and provides a better workplace for their people.  We never compromise on quality and are unrivalled in our attention to detail.

Our Transport Division are searching for an Account Manager to oversee all aspects of cleaning and oversee the depot and train operations at the Temple Mills Depot.  You will have direct Line management responsibility for supervisors and operatives and will demonstrate the energy and drive to take the contract forward.

If you share our values why not join our team?  Can you demonstrate successful client and team relationships? Do you have a background in facilities management or related industry?

As a Account Manager, you will be responsible for:

• Maintaining strong client relationship with high levels of satisfaction
• Providing and maintaining the quality-of-service delivery
• Managing, recruiting, and coaching local service teams
• Carrying out ad-hoc and regular activities such as projects, reports, audits as required by and to support the Operations Manager.
• Hold regular contract and specification review meetings with customers
• Be responsible for ensuring Health & Safety procedures and legislation is adhered to
• Looking for opportunities for continuous improvement, cost savings and account growth.

As a Account Manager, you will have the following expertise and attributes:

• Excellent interpersonal communication and people management skills
• Excellent leadership and motivational skills, with the ability to forward plan, work under pressure and influence at a senior level
• Experience with financial forecasting, budgeting, and analysis
• Working knowledge of Health and Safety systems in the cleaning industry
• Strong ability to exercise judgement, negotiate and make sound decisions
• Ability to work to tight timescales
• Experience working with trsnsportation clients previously would be highly desirable
• Strong commercial awareness, financial management, and IT literacy
• Passionate, flexible, trustworthy, and innovative.

In exchange for your service, we’ll provide an inclusive and empowering culture where you’ll receive the training and development opportunities that allow you to grow and progress your career. We also offer a range of company benefits that ensure that you are receiving the support that you need to do your best work.

Our Benefits:

• A workplace pension scheme
• Two paid volunteering days annually – from beach cleans to supporting your local community.  You choose…..
• More than 250 perks – and hundreds of exclusive deals and discounts
• A wide range of training programs to help your career development
• Project Mosaic our Wellbeing, Diversity & Inclusion Committee who are leading the charge on all things WDI
• Recognition and reward program to thank our shinning stars
• A Wellbeing hub to support a healthy mind and body

Our commitment to Equality, Diversity, and Inclusion: We are proud to be an inclusive, equal opportunity employer and seek to attract, develop, and retain the best people from the widest possible talent pool. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity throughout the recruitment process.