Celebrating our
stars that shine
the brightest
Celebrating our
stars that shine
the brightest
Celebrating our
stars that shine
the brightest
Celebrating our
stars that shine
the brightest
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Let’s celebrate our stars
that shine brightest on...
10 November 2022
Warren Weir on the Luton Hoo Estate
Let’s celebrate our stars
that shine brightest on...
10 November 2022
Warren Weir on the Luton Hoo Estate
Let’s celebrate our stars
that shine brightest on...
10 November 2022
Warren Weir on the Luton Hoo Estate
Previous slide
Next slide

Welcome to our Shining Star Awards page. Created to complement our group-wide Shining Stars recognition scheme which celebrates our colleagues who reach for the stars.

On the 7th of December 2022 we held the very first Shining Star Awards at Birmingham’s Millennium Point. Around 130 Churchill colleagues gathered for the eagerly awaited ceremony which celebrated all our fantastic finalists and winners who demonstrated exceptional behaviour that supports our core values of Always do right, Always seek better and Always put people first.

Watch our highlights video from last year’s awards.

#ChurchillStars2023
Details coming soon...

Nominations

The programme is applicable to all regions in our cleaning business as well as our transport and Make Ready divisions, Amulet, Radish, CES, Chequers, On Verve, JV Price and Shared Services. We want everyone to get involved in this programme to help us identify who our Shining Stars are. Nominations for the 2023 Shining Star Awards are now closed.

#ChurchillStars2023 categories

 Click on the category to reveal the judging criteria…

Game Changer
Hidden Gem Award – Support Services
Hidden Gem Award – Site-based
The Crackerjack
The Inspirer
Sustainability Superstar
Personal Growth Seeker
To the Moon & Back
Mosaic Mountain Mover
The Talented Newbie
Shining Super Star Award
The Utimate Star Award
The Go Getter
The Dream Team Award
The Apprentice Extraordinaire Award
The Community Enrichment Award
Biggest Cheerleader Award
The Client Award
Exceptional Achievement Award
  • ·       Sustainability Superstar – Natasha Needham (Client Relationship Director, Churchill Cleaning)
  • ·       Talented Newbie – Laura Crossley (National Transport Account Manager, Churchill Cleaning)
  • ·       Mosaic Mountain Movers – Stuart Kellie (Senior Account Manager, Churchill Cleaning)
  • ·       Hidden Gem Site Based – Petra Kolar (Customer Services Team Leader, Churchill Cleaning)
  • ·       Personal Growth Seeker – Fiorello Maffei (Account Manager, Portfolio)
  • ·       The Inspirer – Jerry O’Flaherty (Account Manager, Churchill Cleaning)
  • ·       Hidden Gem Support Services – Nigel Taylor (Head of Design)
  • ·       The Crackerjack – Francoise Ndjale (Key Account Manager, Portfolio)
  • ·       Game Changer – Jodie Phillips-Turner (Head of Business Support & Projects, London)
  • ·       To The Moon & Back – Lorna Mould (Operations Manager, Assisted Living, Radish)
  • ·       Shining Superstar – Sharon Thompson (Cleaning Operative)
  • ·       Dream Team – Greater London Authority Security Team
  • ·       The Ultimate Star – Yazmin Gonzalez Lopez (Cleaning Supervisor)
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A big thank you to our ‘shining star’ sponsors...

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You have selected the Game Changer category
Open to all Churchill colleagues at any level in any location, irrespective of the length of service.
Someone who:
  • Has had a profound impact on the business
  • Accepted, or led new challenges or initiatives
  • Demonstrated an entrepreneurial spirit that has driven a positive commercial impact
  • Explores beyond horizons, challenging current practices and behaviours
  • Has made a unique and innovative contribution
  • Demonstrates exceptional dedication and loyalty to their site/department

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You have selected the Hidden Gem – Support Services category
Open to any head office colleague without any direct reports (e.g. Management Accounts Assistant, HR Coordinator, etc.).
Someone who:
  • Is seen as a role model within their team and shares their knowledge with others
  • Strives to drive continuous improvement and innovation
  • Delivers an outstanding service to their internal/external customers
  • Consistently goes above and beyond
  • Is committed to ongoing continuous personal development
  • Positively influences the culture of their team/department
close
You have selected the Hidden Gem – Site-based category
Open to any site-based colleague without any direct reports (e.g. Cleaning Operative, General Assistant, etc.).
Someone who:
  • Seen as role model within their team and shares their knowledge with others
  •  Strives to drive continuous improvement and innovation
  • Delivers an outstanding service to their customers (internal/external)
  • Consistently goes above and beyond
  • Committed to ongoing continuous personal development
  • Positively influences the culture of their team/department
close
You have selected the Crackerjack category
Open to all Churchill account managers.
Someone who:
  • Takes responsibility for ensuring company controls and QHSE compliance
  • Demonstrates remarkable contract retention and growth
  • Positively influences the culture of their team/department
  • Promotes a culture of collaboration and teamwork
  • Delivers an outstanding service to their internal/external customers
  • Understands customer needs to build loyalty
  • Implements and actively supports company initiatives and promotions
  • Demonstrates skills and innovation
close
You have selected the Inspirer category
Open to any head office or site-based colleague with direct reports (e.g. Cleaning Supervisor, Chef Manager, Payroll Team Leader, Group Manager, Support Manager, Area Manager, Operations Director, etc.)
Someone who:
• A natural leader who sets a clear vision and inspires others to achieve success
• Actively promotes the importance of colleague development, succession planning and wellbeing
• Takes full ownership of their individual and team responsibilities to deliver exceptional results
• Explores beyond horizons and takes measured risks to challenge the status quo
• Demonstrates successful implementation of new ideas
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You have selected the Sustainability Superstar category
Open to all Churchill colleagues at any level in any location, irrespective of the length of service.
Someone who:
• Demonstrates a passion for sustainability , promotes initiatives and shares best practice
• Inspiring and influencing others in sustainability
• Creates practical or innovative solutions to overcome sustainability challenges
• Implements and actively supports company initiatives
• Is an ambassador for the organisation
• Drives change for the better
close
You have selected the Personal Growth Seeker category
Open to any colleague enrolled on an apprenticeship/IIM program, regardless of level and location.
Someone who:
• Has shown significant commitment to ongoing personal development
• Demonstrates an outstanding contribution to the workplace
• Exceeds expectations in learning and work
• Applies learnings to improve the internal/external customer experience
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• Demonstrates excellent customer service standards and behaviours
• Has demonstrated initiative in the role, to drive a service-led culture within their business
• Constantly demonstrates a warm, friendly, genuine manner with customers
• Takes responsibility for giving constructive feedback and promotes positiveservice conversations .
• Helps/coaches others to meet the required standards or challenges
• Reviews customer feedback and implements innovative ways to improve service.
close
You have selected the Mosaic Mountain Mover category
Open to all Churchill colleagues at any level in any location, irrespective of the length of service.
Someone who:
• Has shown significant commitment to diversity & inclusion and/or wellbeing
• Demonstrates a passion for D&I promotes initiatives and shares best practice
• Inspiring and influencing others in D&I
• Embraces and embodies our company values
• Implements and actively supports company initiatives
• Is an ambassador for the organisation
• Creates practical or innovative solutions to overcome D&I challenges
close
You have selected the Talented Newbie category
Open to all Churchill colleagues with less than 2 years’ service.
Someone who:
• Delivers an outstanding service to their customers (internal/external)
• Consistently goes above and beyond  
• Committed to ongoing continuous personal development
• Demonstrates skill and innovation
• Positively influences the culture of their team/department
close

Those employees achieving recognition for

3 shining star awards:

• Always Seek Better
• Always Do Right
• Always Put People First
• Team Player

This award is for colleagues who have received 3 monthly nominations in this

  • Delivers an outstanding service to their internal/external customers
  • Consistently goes above and beyond
  • Is committed to ongoing continuous personal development
  • Demonstrates skill and innovation
  • Positively influences the culture of their team/department
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This award is for colleagues who have received 3 monthly nominations in this judging period

This award is open to all colleagues who have received a Shining Star nomination in the last 12 months
• The winner will have gone above and beyond what is expected of them
• This award is tracked month on month through the shining star nomination process.
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• Financial achievement (makes the most out of business opportunity)
• Takes responsibility for ensuring Company controls and QHSE compliance
• Demonstrates remarkable contract retention and growth
• Positively influences the culture of their team/department
• Promotes a culture of collaboration & teamwork
• Delivers an outstanding service to their customers (internal/external)
• Understands customer needs to build loyalty
• Implements and actively supports Company initiatives and promotions
• Demonstrates skills and innovation
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• Everyone on site demonstrates exemplary client relationships
• Excellent customer service standards and behaviours
• The site delivers innovation across all areas of the operation (ESG, people development etc.)
• Continuous opportunities for colleague development and recognition
• Everyone embraces company values and drives a service culture
• All employees are fully compliant with all operational responsibilities (QHSE, Purchasing, Finance etc.)
• The site exudes a culture of collaboration and teamwork
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• Proactive within their approach to their Apprenticeship
• Applies learnings to improve the internal/external customer experience and Business needs
• Leads by example becoming a positive mentor for others
• Shares personal experiences to pave the way for future Apprentices
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• Demonstrates a passion for social value, promotes initiatives and shares best practice
• Implements and actively supports company initiatives
• Inspires and influences others to get involved with social value initiatives
• Is an ambassador for the organisation
• Drives change for the better
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• An ambassador for other colleagues
• Encourages their peers to take a leap of faith in themselves
• Cheerleads their peers to others
• Takes time out to recognise others
• Authentic Mentor
• Supports their peers to achieve their full potential
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• This award will be presented to the company or public-sector authority that has done the most to improve, develop and advance the delivery of its FMservice. It is designed to reward those customers who have contributed greatly to an improvement in the standards and perception of the FM industry.
• The Judges will be looking for organisations that are driving the industry forward, companies who welcome innovation, who work closely with their FM suppliers and improve the quality of their FM solution as a result
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  • Acts in which can’t be categorised but are exceptional within their own circumstance  
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