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Financial Year 2020/21 Reviewed


We’re celebrating our positive developments for FY20/21 across the Group and continuing to develop our expert businesses to meet the future needs of our clients and our people.

We’ve developed new services, introduced new technologies, won awards and even launched a completely new guest services offering- On Verve.

Much of our strategic focus has been on our Environmental, Social and Governance framework and investment in our people, who are the most important part of our businesses.

If you are interested in learning about our sustainability achievements, the new benefits we have introduced for employees, the development of Mosaic, our diversity and inclusivity programme, or our other business successes, the highlights are shared in our annual review.

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